All Y memberships include a 30-day money back guarantee. Members can also initiate a pause on their membership once per calendar year. Learn more about our Membership Pause Policy.

• Full refund granted if request is made within 30 days of joining the Y
• Full refund granted for months when Y facilities were closed due to the COVID-19 pandemic
• No refunds available for months when Y facilities are fully open
• Refunds may be available due to extenuating circumstances or financial hardship

• Full refund granted if request is made prior to the first day of lessons
• 50% refund granted if request is made on the first day of lessons or after, even if your child has not attended
• No refund available if request is made after the second lesson, even if your child has not attended
• If lessons are canceled a prorate equal to the number of canceled lessons will be issued to your Y account

• No refunds available for training or meet fees.
• Swimmers/Families who are cancelling swim team must notify directors by the 15th of the month prior that they want to cancel.

• Full refund granted if request is made prior to the first practice
• 50% credit granted if request is made after the first practice
• No refund/credit available if request is made after the second practice
• If sport seasons are canceled a prorate equal to the number of canceled practices and/or games will be issued to your Y account

• Full refund granted if request is made prior to registration deadline
• No refund/credit available if request is made after registration deadline

Refunds and credits may be available in certain situations. Review the Family Handbook for detailed information.

• Cancellations must be made at least 24 hours in advance of any scheduled appointment
• If you arrive late you will receive the remainder of your scheduled session and forfeit time lost
• Personal Training appointments that are not rescheduled or cancelled within 24 hours in advance will result in forfeit of that paid appointment
• Prepaid sessions must be used within 6 months of purchase
• Personal Training refunds will not be issued for any reason, with the exception of a medical condition (doctor’s note is required)

Day Camp Refunds and credits may be available in certain situations. Review the Day Camp Family Handbook for detailed information.