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Position Information

Job Title:
Member Engagement Representative with $250 Bonus!*
Location:
Everett YMCA
Category:
Membership
Classification:
Part-Time
Salary:
$13.69-$14.25 per hour/DOE
Days & Hours:
Monday-Friday, 4-8pm; Saturdays, 9am-12pm; 15-20 hours/week, additional shifts available
Education & Experience

• Minimum age 18
• Previous customer service, sales or related experience, preferred
• High-level multi-tasking, problem solving, and initiative a must

Why the Y?

Our staff members are individuals who work hard, serve others, and care deeply about the community. We make a difference. Our work environments are diverse and full of opportunities to impact others. If this is your calling, join us – we could use someone like you!

Our Commitment to Inclusion:
The Y is made up of people of all ages and from every walk of life, working side by side to strengthen communities. Together we work to ensure that everyone, regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, ideology, income, national origin, race or sexual orientation, has the opportunity to reach their full potential with dignity. Our core values are caring, honesty, respect and responsibility—they guide everything we do.

We look forward to having you on our YMCA team!
*The YMCA is an Equal Opportunity Employer that celebrates diversity at all levels of our organization!

Required Skills

• Excellent interpersonal and problem solving skills
• Basic knowledge of computers
• First Aid, CPR PRO, AED and Child Abuse Prevention required within 30 days of hire
• Work effectively with people of different backgrounds, abilities, opinions and perceptions

Responsibilities

Deliver excellent service to all members, guests, and program participants. Respond to member and guest needs, promote memberships and programs, and maintain cleanliness and organization of the lobby area.

• Provide excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention
• Interview prospective members; sell memberships
• Build relationships with members; help members connect with one another and to the YMCA
• Handle and resolve membership concerns and inform supervisor of unusual situations or unresolved issues
• Apply all YMCA policies dealing with member services
• Hand out and launder towels, monitor the locker rooms and adhere to other safety guidelines as required
• Completion of YMCA specific training/certifications as directed
• Other duties as needed

Physical Demands:
• Must be able to remain alert
• Must be able to sit or stand for extended periods
• Ability to perform basic custodial tasks
• Ability to lift a minimum of 30 pounds

Cause-Driven Leadership® Competencies

Y Culture:
• Build relationships with a diverse membership base in culturally responsive ways, connect members with one another and to the YMCA
• Exhibit Caring, Honesty, Respect and Responsibility
• Complete required training and certifications within established guidelines
• Arrive on time ready for shift, clock in/out within timekeeping system

Benefits of working for the Y

Our benefits are AMAZING!
• FREE individual YMCA membership (up to a value of $68/month) for all staff; and free upgraded family or couples membership after 2 years of continuous employment.
• FREE training offered for all positions & get paid while you train for your job!
• Cheery, dynamic cause-driven work environment, like no other!
• Flexible work schedules and a family-friendly environment.
• Little to no experience required for most positions—let us train you!
* $250 Bonus paid after 90 days, if you start working with us in June and work a minimum of 5 hours per week or more.

Contact

Gael Gebow
425 312 6973
ggebow@ymca-snoco.org

Submission Instructions

Apply online via link below.

Apply Now