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Position Information

Job Title:
Member Engagement Rep - Opener
Location:
Mukilteo YMCA
Category:
Membership
Classification:
Part-Time
Salary:
$13.69-$14.25 per hour/DOE
Days & Hours:
Opening Shift 4:45am-9:45am, 2 Days/Week - additional shifts available
Education & Experience

• Minimum age 18
• Strong interpersonal and problem solving skills
• Basic computer skills/knowledge required
• Previous customer service, sales or related experience, preferred
• First Aid, CPR PRO, AED and Child Abuse Prevention required within 30 days of hire
• Work effectively with people of different backgrounds, abilities, opinions and perceptions

Responsibilities

Deliver quality service to our diverse members, guests, and program participants. Respond to member and guest needs, promote memberships and programs, maintain cleanliness and organization of the Welcome Center and other areas of the facility.

• Provide quality service to our diverse members, guests, and program participants in the branch and on the phone, contributing to member engagement and retention
• Entry level sales – follow sales cycle (introduction/probing/close)
• Address and resolve membership concerns
• Apply all YMCA policies, practices and procedures ensuring a positive member experience
• Respond to emergency situations
• Hand out and launder towels, monitor the locker rooms and adhere to other safety guidelines
• Perform other duties as assigned

Physical Demands:
* Must be able to remain alert
* Must be able to sit or stand for extended periods
* Ability to perform basic custodial tasks
* Ability to lift a minimum of 30 lbs.

Cause-Driven Leadership® Competencies

Y Culture:
• Build relationships with a diverse membership base in culturally responsive ways, connect members with one another and to the YMCA
• Exhibit Caring, Honesty, Respect and Responsibility
• Complete required training and certifications within established guidelines

Contact

Carl Funnell
425 493 2415
CFunnell@ymca-snoco.org

Submission Instructions

Submit application via link below.

Apply Now