General Info & Guidelines

As a Y member, you now belong to a community of men, women, and children who strive every day to be healthy, confident, and connected. That's why we're working to make sure that you, your family, and your community have the resources and support needed to learn, grow, and thrive.

Click any of the headlines below to learn more about that aspect of your membership. At the bottom of this page are links to various downloadable documents; the Membership Handbook, Youth Guidelines, closure policies, and more. If you have a question about membership that can't be answered here, please don't hesitate to contact the Member Services staff of your branch.

Violation of these guidelines may result in suspension/revocation of Y membership and/or guest privileges.

General Information

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Membership card

Your membership card is valuable and important. A valid membership card or photo ID is required every time you enter the Y. If you lost your card, there is a fee to replace it.

Guests

Your membership includes 12 complimentary guest passes per year - please use them! Each pass is good for one redemption at any branch of the YMCA of Snohomish County, and admits one person or one family to join you at the Y. At busy times, the Y reserves the right to limit guest usage.

All guests must present photo identification and adhere to facility guidelines. A guest may use Y facilities up to three times in one calendar year with a member. Thereafter, a day pass or membership must be purchased.

Talk to us

This is your Y. Please make your concerns and comments known! Member suggestion cards are available throughout the facility and at the membership desk. We pledge to acknowledge each comment and respond appropriately.

If you prefer to email or telephone your comment, please contact the Membership Director at your branch.

Volunteer opportunities

No matter what your special interests or talents, you can help change someone's life at the Y. Share our commitment to the continued well-being of our youth and community by considering becoming a Y volunteer.

Get started

An easy first step to getting started at the Y is to contact Member Services for a free evaluation and wellness orientation within your first 30 days of membership. A trained Y professional will meet with you to discuss your goals, answer any questions you may have, and recommend appropriate wellness programs for you. We want you to get the most out of your Y membership, and our staff is available to assist you.

Lockers

Lockers are available for day use by members and guests. You must bring your own lock and remove it at the end of each visit. Items left overnight will be removed from the locker room and placed in lost and found.

Always secure your belongings. We recommend that you not bring valuables into the facility; the Y is not responsible for lost or stolen items. Security lockers for small items are available at no cost. Check with Member Services at your branch for the availability of locker rentals.

Food and beverages

No food or drink other than water is permitted in the workout and gym areas.

Attire

As a family organization, the YMCA of Snohomish County encourages members and their guests to maintain an appearance that is not disruptive, distracting, nor offensive in any regard and to wear attire that does not present health or safety concerns. Accordingly, Y staff may restrict appearance and attire with special consideration for those specific issues.

These guidelines are meant for example purposes and may not be inclusive of all expectations.

Not permitted

  • Clothing and jewelry that carry sexual, vulgar, or offensive messages or references, including pictures of the use of alcohol, tobacco, drugs, and gang affiliation.
  • Any apparel item that can be used as a weapon.
  • Jeans are not permitted in workout areas.

Required in workout areas

  • Closed-toe athletic shoes.
  • Shirts or workout tops.
  • Eye guards are required in racquetball courts.
  • Proper swim attire is required in the pool and spa areas.

 

Electronic usage guidelines

Due to the advances in mobile and video technology, and for the privacy and protection of all our members, the YMCA of Snohomish County asks that members, participants, and guests adhere to the following guidelines.

  • Use of electronic devices is not permitted - at any time - in Y locker rooms and youth program areas.
  • As a courtesy to other members, please set phones to silent while working out.
  • Please limit phone conversations to the lobby or non-workout areas.
  • Taking photos or video without permission is not permitted on Y premises.
Smoke-free environment

In keeping with YMCA health and wellness advocacy, smoking is not permitted on YMCA facility grounds. The YMCA of Snohomish County properties are smoke-free environments.

Payment Options

Bank draft and credit card payments are a convenient way to pay membership fees and ensure your membership is current. New membership activation requires a one-month payment of membership dues and pro-rated monthly fees at time of enrollment as well as banking account information or a credit card.

Annual payments are perfect for members who want to pay for their membership one year at a time. This option requires payment of 12 months at time of enrollment.

Financial Assistance
Unable to afford the full cost of YMCA memberships and programs? Apply confidentially for financial assistance, forms are located in the lobby and are also available on our website. Member Services staff are available assist you with your request.
Satisfaction Guarantee
If, within 30 days of joining you are not completely satisfied with your experience with the YMCA of Snohomish County, we will refund your monthly membership dues.
Leave of Absence
Members may have their membership held in abeyance once per calendar year upon 15 days advance written notice if membership dues are current. All members on Leave of Absence will be charged a convenience fee of $7 per month for the duration of the Leave of Absence. A minimum abeyance of 30 days and a maximum abeyance of 120 days is permitted. Membership will be automatically activated after a term of abeyance expires. Please visit the Welcome Center for more information.
Program Refund Guidelines

The following guidelines are for programs that do not have required deposits (which are non-refundable). Special restrictions apply to Camp, Child Care, Membership and other programs that are clearly stated in their brochures and registrations. Program Directors have the final say to make any allowances other than the following:

  • Cancelling a program one week prior to first day of the program start date=100% full refund less a minimum of a $5 service fee may apply
  • Cancelling a program after the program start date = refunds will be prorated less a minimum of a $5 service fee may apply
  • Cancelling a program half-way or more after the program start date = no refund
Transferring or Canceling Your Membership
Your membership may be transferable to another Y. Stop by the Member Services desk for assistance before you join another Y. To cancel your membership, you must return your membership card and provide written notice at least 15 days prior to next bank draft date.

Policies and Guidelines

SATISFACTION GUARANTEE

If within 30 days of joining you are not completely satisfied with your experience with the YMCA of Snohomish County, we will refund your monthly membership dues. As always, we never require a contract when you join the Y.
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Closures & Holiday Hours

New Year’s Day: Closed

Easter Sunday: Closed

Memorial Day: 8 am-3 pm

Independence Day: Closed

Labor Day: Closed

Thanksgiving Day: Closed

Christmas Eve: Close at 3 pm

Christmas Day: Closed

New Year’s Eve: Close at 3 pm